Legal
Privacy Policy
This policy explains how information may be collected and used when you contact Emma Townsend or use this website.
Last updated: 4 July 2026
Information collected
We may collect information you choose to send, such as your name, email address, phone number, social media handle, booking enquiry, coaching goals, and any health or readiness information you provide through an intake or PAR-Q form.
The website may also receive basic technical information such as IP address, browser type, device information, pages viewed, and server logs needed to keep the site secure and working.
How information is used
Information is used to respond to enquiries, manage bookings, provide requested services, handle client intake, improve the website, maintain security, and meet legal or accounting obligations.
Health and fitness readiness information is used only to understand whether coaching may need to be adapted or whether professional medical clearance may be needed before taking part.
Sharing and storage
Information is not sold. It may be shared with trusted service providers where needed, such as email, hosting, booking, payment, analytics, or professional advisers.
Information is kept only for as long as reasonably needed for the purpose it was collected, including legal, safety, tax, or business record requirements.
Your rights
You can ask to access, correct, or delete personal information where the law allows. You can also object to some uses of your data or ask for processing to be restricted.
For privacy requests, contact hello@emmatownsend.com.